NetSuites Customer Relations Management (CRM) solution helps you to manage relations with potential and present clients. In simple words this is a tool to help you use your address book efficiently to relate and understand them. CRM allows you to classify clients, automate contact and events depending on the behavior, number of visits, interactions and many other factors.
IComplete customer relationship lifecycle management solution for managing organisation-wide Sales, Marketing, Customer Support & Service and eCommerce in a single CRM system. Forecasting, up-sell and commission management - helping to improve sales performance. A comprehensive view of each customer - increasing customer service levels and reducing case resolution times. And unlike typical CRM solutions, NetSuite CRM+ includes powerful sales performance management, order management and partner management.